RETURN & EXCHANGE POLICY

We want you to be completely satisfied with your purchase from Germond Designs. If for any reason you are not happy with your order, please contact us within 7 days of receiving your items to initiate a return or exchange. We do not offer refunds on custom orders, but we will work with you to make sure that you are happy with your final product. All returned items must be in their original condition and packaging. Customers are responsible for return shipping costs unless the item is defective or was damaged during shipping. If you have any questions or concerns about our return and exchange policy, please don't hesitate to contact us.